Charities today are under more pressure than ever. Teams are supporting people with complex needs, managing rising demand, and trying to protect staff and volunteer wellbeing — often with limited budgets for training and development.
The good news is that high-quality, accredited training doesn’t always have to come with a cost.
At New Challenge, we work with charities and community organisations across London to provide fully funded NCFE Level 2 courses that strengthen practical skills, confidence, and wellbeing awareness among staff and volunteers.
Why charities are choosing funded training
Many organisations we speak to tell us they want to support their teams better but face three common barriers:
✔ Training budgets are limited
✔ Staff and volunteers have little time
✔ Managers need flexible, practical learning options
Our programmes are designed with exactly these challenges in mind. Courses are delivered online with tutor support, allowing learners to fit study around work and personal commitments. We also offer in-person delivery for groups where appropriate.
Our most popular courses for charity teams
🧠 Mental Health First Aid & Mental Health Advocacy in the Workplace
Helps staff and volunteers recognise signs of poor mental health, respond appropriately, and promote wellbeing in their organisation.
🗣 Information, Advice and Guidance
Ideal for frontline roles, this course builds confidence in signposting and supporting people to access the right services.
🤝 Counselling Skills
Develops listening and communication skills that are valuable when working with vulnerable individuals, service users, or community members.
Real benefits for organisations
Charities that engage with these programmes often report:
• Increased staff and volunteer confidence
• Better communication with service users
• Stronger awareness of mental health and wellbeing
• Improved staff retention and morale
With a 97% learner success rate, our courses are practical, supportive, and designed to make a real difference on the ground.
Let’s support your team
If your organisation is recruiting through platforms like CharityJob, you’re likely growing your team — which makes this a great time to invest in skills and wellbeing.
We’d be happy to speak with managers, HR teams, or volunteer coordinators about how funded training could support your staff and volunteers.
Check out https://newchallenge.org/courses